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Privacy Policy

Last Updated: 1st June 2026

At The Vinyl Countdown, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or make a purchase from us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Somer Sets Promotions Ltd is the data controller responsible for your personal information.

Contact Details:

Business Name: Somer Sets Promotions Ltd

Email: somer.sets.promotions@gmail.com

Website: somer.sets.promotions.com

Store website: thevinylcountdown.store

2. Information We Collect

We may collect the following types of personal information:

1. Information you provide when you place an order, create an account, contact us, or subscribe to our newsletter, we may collect:

  • Full name

  • Billing address

  • Delivery address

  • Email address

  • Telephone number

  • Order history

  • Account login information

2. Payment Information is processed securely through our third-party payment providers.

We do not store full payment card details on our servers.

3. Automatically Collected Information. When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Website usage data

  • Pages visited

  • Referring websites

  • Cookies and similar technologies

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders

  • Provide customer support

  • Communicate about your orders

  • Manage returns and refunds

  • Improve our website and services

  • Prevent fraud and unauthorised activity

  • Comply with legal obligations

  • Send marketing communications where you have consented

4. Legal Basis for Processing

Under UK data protection laws, we process your information on one or more of the following legal bases:

  • Contract: To fulfil orders and provide services you request.

  • Legitimate Interests: To improve our business, prevent fraud, and provide customer support.

  • Legal Obligations: To comply with tax, accounting, and regulatory requirements.

  • Consent: Where you have chosen to receive marketing emails or other promotional communications.

  • You may withdraw consent at any time.

5. Marketing Communications

If you subscribe to our mailing list, we may send you:

  • New release announcements

  • Exclusive offers

  • Promotions

  • Store updates

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in our emails

  • Contacting us directly

We will never sell your personal information to third parties for marketing purposes.

6. Sharing Your Information

This may include:

  • Payment Providers: To securely process payments.

  • Delivery Companies: To fulfil and deliver your orders.

  • Website and Technology Providers: To host and maintain our website and services.

  • Professional Advisers: Such as accountants, legal advisers, or insurers where required.

  • Legal Authorities: Where required by law or to protect our legal rights.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil orders

  • Provide customer support

  • Meet legal and accounting obligations

  • Resolve disputes

  • Enforce our agreements

Order and transaction records may be retained for up to seven years to comply with tax and accounting requirements.

8. Your Rights

Under UK GDPR, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request transfer of your data

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

9. Cookies

Our website uses cookies and similar technologies to:

  • Enable website functionality

  • Remember your preferences

  • Analyse website traffic

  • Improve user experience

You can control cookies through your browser settings.

For more information, please see our Cookie Policy.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal information against:

  • Unauthorised access

  • Disclosure

  • Alteration

  • Loss

  • Misuse

While we take reasonable precautions, no method of internet transmission is completely secure.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information

12. Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

13. International Data Transfers

Some of our service providers may process information outside the United Kingdom.

Where international transfers occur, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

15. Complaints

If you have concerns about how we handle your personal information, please contact us first so we can attempt to resolve the issue.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

16. Contact Us

If you have any questions regarding these Terms and Conditions, please contact:

Somer Sets Promotions Ltd

Email: somer.sets.promotions@gmail.com

Store Website: www.thevinylcountdown.store 

Event Website: www.somer.sets.promotions.com

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